What do we mean by “unified communications”?
This term refers both to “unifying your organization through a singular communication platform” as well as “consolidating technologies into a singular communication platform.”
You can likely already infer the myriad benefits from those definitions, but to elaborate a little further, here are the five key benefits of unified communications.
#1 – Communication
This one’s a given, but it had to be said. Our voice team is dedicated to working closely with you to determine your specific needs (how you work, what features will make your life easier, etc.) and will make recommendations accordingly.
Being able to easily contact your coworkers with the push of a button or the stroke of a key is not just beneficial, but is absolutely critical to efficiency, synergy, and a steady and seamless workflow. Being able to handle calls from customers and prospects with ease and speed creates a much better impression on the caller. If you’ve ever said your organization could benefit from better communication, let’s talk.
#2 – Convenience
The convenience of having just one platform—one central hub—for all of your communication cannot be overstated. No more running around to different platforms or paying for beaucoup services to keep your team connected.
You’re able to set your availability, check your messages, stay in contact with specific teams and departments, transfer calls, etc., all with a few simple moves, instead of having to check your inbox for email messages, your cell phone for voicemail, your IM software for chats, etc.
Do it all within one slick system via desktop, softphone, or mobile app. Which leads us to…
#3 – Mobility
Like it or not, in this day and age, we all have mobile phones in our pockets upon which we absolutely rely to get from one day to the next. Our state-of-the-art but simple-to-use phone systems leverage the power of mobile to help you stay connected any time, from anywhere.
You can accept calls from your extension and from your business phone number on your mobile, make calls from your business phone number with your mobile phone, and transfer calls mid-conversation from your desk to your mobile phone without skipping a beat or missing a word, among many other features and functionalities.
You’ll enjoy all the benefits of your business phone with all the range and mobility of your mobile phone.
#4 - Cost savings
We don't like to boast cost savings as a guaranteed benefit because, from time to time, there are some instances where a switch to us won't reduce your monthly bill (though most do—in fact, our customers save an average of 35% every month after switching to us), but we can pretty much guarantee that you will enjoy a tremendous increase in value or "bang for your buck."
By this, we mean you’ll enjoy far superior technologies, AND they’ll be supported and managed by our award-winning voice team. Break-fix support is a risky and costly gamble that burns the customer. Managed support, from the leaders in voice technologies, means you’ll know what you’re paying every month, you’ll experience far fewer technical difficulties because we’ll be managing systems behind the scenes, and when you do experience issues, you’ll have immediate access to friendly, knowledgeable voice experts eager to help.
And yes, most of the time, you’ll also save money.
#5 – Peace of mind
This is less of a parallel benefit to the aforementioned ones and more of a cumulative result of all of their combined impact.
Your phones are your lifeline. Knowing you can achieve maximum communication, convenience, mobility, and cost-savings with a reliable and robust system that never fails you (which equates to a more productive, efficient, and profitable organization) creates a peace of mind that, as a business owner, you’ll never want to live without.
If you’re curious about how a phone system from Applied Connective could benefit your organization, it’s worth making a call to us. No cost. No obligation. Simply call in and ask to speak to Voice Manager Will Zoucha. He can review your monthly bill with you; discuss your wants, needs, and budget; and make recommendations to streamline and save you headaches or money (or both). Whether VoIP / SIP, traditional PBX, or hosted, we can point you in the right direction for what makes sense for you.
These conversations almost always produces game-changing insights for you. Whether you decide to switch to us or not, you’ll walk away from the conversation more empowered and knowledgeable about your system. We’re happy to help. Your call!