The 5 benefits of unified communications

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What do we mean by “unified communications”? 

This term refers both to “unifying your organization through a singular communication platform” as well as “consolidating technologies into a singular communication platform.” 

You can likely already infer the myriad benefits from those definitions, but to elaborate a little further, here are the five key benefits of unified communications.

#1 – Communication

This one’s a given, but it had to be said. Our voice team is dedicated to working closely with you to determine your specific needs (how you work, what features will make your life easier, etc.) and will make recommendations accordingly. 

Being able to easily contact your coworkers with the push of a button or the stroke of a key is not just beneficial, but is absolutely critical to efficiency, synergy, and a steady and seamless workflow. Being able to handle calls from customers and prospects with ease and speed creates a much better impression on the caller. If you’ve ever said your organization could benefit from better communication, let’s talk.

#2 – Convenience

The convenience of having just one platform—one central hub—for all of your communication cannot be overstated. No more running around to different platforms or paying for beaucoup services to keep your team connected.

You’re able to set your availability, check your messages, stay in contact with specific teams and departments, transfer calls, etc., all with a few simple moves, instead of having to check your inbox for email messages, your cell phone for voicemail, your IM software for chats, etc. 

Do it all within one slick system via desktop, softphone, or mobile app. Which leads us to…

#3 – Mobility

Like it or not, in this day and age, we all have mobile phones in our pockets upon which we absolutely rely to get from one day to the next. Our state-of-the-art but simple-to-use phone systems leverage the power of mobile to help you stay connected any time, from anywhere. 

You can accept calls from your extension and from your business phone number on your mobile, make calls from your business phone number with your mobile phone, and transfer calls mid-conversation from your desk to your mobile phone without skipping a beat or missing a word, among many other features and functionalities. 

You’ll enjoy all the benefits of your business phone with all the range and mobility of your mobile phone.

#4 - Cost savings

We don't like to boast cost savings as a guaranteed benefit because, from time to time, there are some instances where a switch to us won't reduce your monthly bill (though most do—in fact, our customers save an average of 35% every month after switching to us), but we can pretty much guarantee that you will enjoy a tremendous increase in value or "bang for your buck."

By this, we mean you’ll enjoy far superior technologies, AND they’ll be supported and managed by our award-winning voice team. Break-fix support is a risky and costly gamble that burns the customer. Managed support, from the leaders in voice technologies, means you’ll know what you’re paying every month, you’ll experience far fewer technical difficulties because we’ll be managing systems behind the scenes, and when you do experience issues, you’ll have immediate access to friendly, knowledgeable voice experts eager to help. 

And yes, most of the time, you’ll also save money.

#5 – Peace of mind

This is less of a parallel benefit to the aforementioned ones and more of a cumulative result of all of their combined impact. 

Your phones are your lifeline. Knowing you can achieve maximum communication, convenience, mobility, and cost-savings with a reliable and robust system that never fails you (which equates to a more productive, efficient, and profitable organization) creates a peace of mind that, as a business owner, you’ll never want to live without.

If you’re curious about how a phone system from Applied Connective could benefit your organization, it’s worth making a call to us. No cost. No obligation. Simply call in and ask to speak to Voice Manager Will Zoucha. He can review your monthly bill with you; discuss your wants, needs, and budget; and make recommendations to streamline and save you headaches or money (or both). Whether VoIP / SIP, traditional PBX, or hosted, we can point you in the right direction for what makes sense for you.

These conversations almost always produces game-changing insights for you. Whether you decide to switch to us or not, you’ll walk away from the conversation more empowered and knowledgeable about your system. We’re happy to help. Your call!

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Kory Bourek

IT Support Specialist

Kyle Oldenkamp

Relationship Manager

Shelby James

IT Support Specialist in the Panhandle

Mandy Luettel

Director of Growth & Development

Noah Burwell

IT Support Specialist

Chase Gragg

IT Support Specialist

Vaughn Finkral

IT Support Specialist

Ron Leimser

IT Support Specialist

Jill Petsche

IT Support Specialist

Nevan Hoffman

IT Support Specialist

Lacey Henn

Administrative Assistant

Andrew Grupp

IT Support Specialist

Heath Murray

IT Support Specialist

Will Frey

AVS Technician

Konnor Gibson

IT Systems Specialist

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Kenley Silhacek

Senior IT Systems Engineer

Mason Uhing

IT Support Specialist

Faith Nunn

IT Support Specialist

Kara Frey

Administrative Assistant

Brandi Lueninghoener

IT Support Specialist

“Lakeview Community Schools has enjoyed our partnership with Applied Connective. They have been incredibly responsive, knowledgeable, and cooperative as we have worked together. Applied Connective has provided a team-like atmosphere in their service!”

Aaron Plas, Superintendent

Lakeview Community Schools

“We have been very pleased with their communication, efficiency, and customer service over the course of the last few years. We would highly recommend ACT to any other schools out there looking for a reliable partner for your technology needs.”

Brandon Detlefsen, Technology Director

Central City Public Schools

“Their service is always reliable and timely, and the staff are very knowledgeable and friendly. Our needs are their #1 priority! Boone Central is beyond grateful to have top-of-the line technology services and customer support.”

Nicole Hardwick, Superintendent

Boone Central Public Schools

“They’ve been with us every step of the way as we implemented phone systems, security cameras, and keypad doors. Their customer service is second to none, and their business knowledge is outstanding.”

Ronda Weber, Technology Coordinator

Burwell Public School

Applied Connective did an amazing job with our school security cameras. They were very professional and easy to work with. [They’re] patient with our questions and quickly respond when we need some direction. The cameras work great and are very easy to access. Thank you for a job well done!”

Amy Sokol, Principal

St. Anthony's School

Lance Bain

Voice Technician

Brigitte Burbach

HR Manager

Clay Anderson

IT Support Specialist

Brandon Petersen

Relationship Manager & IT Engineer

Relationship Manager/IT Engineer – I work side by side with our clients to ensure they are receiving the best value from our products and services, offer insights to improve their workflows, and resolve any issues that may arise as fast as possible.

Logan Niewohner

IT Systems Specialist

Justin Borgmann

Level 1 IT Technician

As a level 1 IT Technician, I assist customers in their daily IT needs, and respond to any issues that may arise.

Bryce Molt

Level 1 IT Technician

As a Level 1 IT Technician, I provide general help desk support for clients.

Weston Ray


Casey Schalk

AVS Technician

My role as a general technician at Applied Connective is primarily to work with the AVS crew to install and configure surveillance, internet, security, and voice technologies.

Grady Higgins

IT Support Specialist

Eric Beckman

AVS Project Foreman

Kris Wright

General Technician

My role as General Technician includes installation and troubleshooting of door access and camera security systems.

Mikki Mangus

General Accountant

Some of my duties as General Accountant include payroll, accounts receivable, accounts payable and reconciliation. I am happy that I am part of the Applied Connective Team.

Heidi Kahlo

IT Technician

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Eric Petsche

General Technician

My role as a general technician at Applied Connective is primarily to work with the AVS crew to install and configure surveillance, security, Internet, and voice technologies.

Kelsi Funk

IT Systems Specialist

Chase Thieman

AVS Technician

My role as an AVS technician at Applied Connective is to work with the AVS team to install and configure surveillance, security, internet, and voice technologies.

Cody Banzhaf

IT Manager

Eric Henn

Voice Technician

My job is to do whatever Ed tells me to. Just kidding…sort of. I am part of the voice group.

Alex Herstedt

Telecom / IT Technician

As a Telecom/IT Technician, I work with traditional and hosted phone systems.

Scott Whaley

Level 2 IT Technician

I’m part of the IT team at Applied Connective, so my days are spent setting up new PCs for customers; troubleshooting broken PCs, printers, etc., and installing new hardware.  

Jessi Larson

Creative & Marketing

I’m in charge of creative content development and marketing here at Applied Connective—advertising, design, copywriting, website management, PR, and social media as well as coordinating philanthropy efforts.

Matt Childress

Relationship Manager

Sara Rasmussen

IT Service Manager

Nathan Niewohner

IT Project Manager

Justin Niewohner

AVS Project Manager

I install surveillance, security, Internet, phone, and audio systems to fit our customers’ needs.

Ryan Robinson

AVS Service Technician

I provide and coordinate technical services and support for infrastructure, access control, surveillance, and audio/video solutions.

Jarod Dendinger

VP of Business Development

My role here at Applied Connective centers on business development, so that involves assisting our team in focusing on value-added processes as well as leveraging technology to provide solutions for our business partners that support them in continued success and growth.

Will Zoucha

VP of Operations

Ed Knott


As President at Applied Connective, I am responsible for organizational direction and general oversight of all product/service areas.