Job Title: IT | Support Specialist
Location: Southwestern Nebraska

In-Person/Remote: Fully Remote
Classification: Full-Time Employee
Days/Hours Per Week: Mon. – Fri., 8:00am – 5:00pm
Start Date: Immediate

Join a dynamic locally owned and operated technology group in Southwestern Nebraska as an IT Support Specialist!

Headquartered in Albion, NE, with offices in Norfolk, Columbus, Lincoln, and Elkhorn, Applied Connective provides innovative managed IT, communication, surveillance, security, and other technical solutions to a growing list of commercial and government clients throughout the region. Rapid growth has necessitated bringing new talent onto our team. 


Currently, we are seeking a highly motivated, hard-working, and technology-savvy candidate to take on a key role as a remote IT Support Specialist in Southwestern Nebraska. This will be a full-time position with standard hours, 8am to 5pm, Monday through Friday, requiring both remote and onsite support of clients.


The IT Support Specialist is responsible for using their technical and customer service skills to troubleshoot and provide resolution for inbound support requests, and duties require remote and onsite support of clients. 


Communicating effectively internally and to external resources is a top priority for the IT Support Specialist as is learning and advancing quickly to accommodate company growth. This role will work directly with our Service Manager to escalate and with our Relationship Manager should a service request sit outside the contract SLA.


  • Be a team player and leverage your resources – Being a team player requires transparency, authenticity, generosity, and empathy.
  •  Be service-minded and customer-oriented – Customer service excellence is the standard here, and we aim to provide a meaningful experience to the people we serve and support every time.
  • Value growth – We believe the growth of a company comes with professional and personal growth of the team.
  • Innovate – Challenge yourself to see what’s possible to better meet the needs of your team, your customers, and your company.
  • Value integrity – Strive to do the right thing, even when you think no one is looking.
  • Create happiness, work is hard – Do your best to maintain a consistently positive attitude, even in challenging situations, and look for opportunities to celebrate big and small wins.



  • Minimum of 1 year of experience in the IT field, including experience with hardware and software issues
  • Be self-motivated, efficient, hard-working, organized, detail-oriented, and extremely reliable
  • Work independently and without the need for constant supervision to meet deadlines
  • Promptly answer support-related email, phone calls, and other electronic communications
  • Interpret reported issues and understand the urgency of any reported issues
  • Demonstrate excellent communication (oral and written), interpersonal, organizational, and presentation skills
  • Demonstrate proficiency in internet-related applications, email clients, desktop applications, and web browsers
  • Understand printer configuration/management, malware removal tools, TCP/IP configuration, and desktop OS and application operations
  • Have a basic working knowledge of Windows Server, Active Directory, Group Policy, and DNS concepts as well as basic wireless knowledge and knowledge of LAN/WAN technologies

Background Check Disclosure: It is the hiring policy of Applied Connective to conduct a full background check as a condition of employment.

Apply Today

Questions? Send them to If you know you'd like to be considered for this position, click the button below to fill out an application!

Want to know more about what it’s like here? Say no more.

Kory Bourek

IT Support Specialist

Kyle Oldenkamp

Relationship Manager

Shelby James

IT Support Specialist in the Panhandle

Mandy Luettel

Director of Growth & Development

Noah Burwell

IT Support Specialist

Chase Gragg

IT Support Specialist

Vaughn Finkral

IT Support Specialist

Ron Leimser

IT Support Specialist

Jill Petsche

IT Support Specialist

Nevan Hoffman

IT Support Specialist

Lacey Henn

Administrative Assistant

Andrew Grupp

IT Support Specialist

Heath Murray

IT Support Specialist

Will Frey

AVS Technician

Konnor Gibson

IT Systems Specialist

  • Peanut butter
  • Canned soup
  • Canned fruit
  • Canned vegetables
  • Canned stew
  • Canned fish
  • Canned chicken
  • Canned beans
  • Whole grain pasta
  • Whole grain cereals
  • Rice
  • Applesauce
  • Instant mashed potatoes
  • Powdered milk
  • Boxed meals
  • Cooking oils
  • Crackers
  • Granola bars
  • Deodorant
  • Toothpaste
  • Mouthwash
  • Detergent
  • Hand soap
  • And any other food, hygiene, or household product that is unused, unopened, and unexpired.

Kenley Silhacek

Senior IT Systems Engineer

Mason Uhing

IT Support Specialist

Faith Nunn

IT Support Specialist

Kara Frey

Administrative Assistant

Brandi Lueninghoener

IT Support Specialist

“Lakeview Community Schools has enjoyed our partnership with Applied Connective. They have been incredibly responsive, knowledgeable, and cooperative as we have worked together. Applied Connective has provided a team-like atmosphere in their service!”

Aaron Plas, Superintendent

Lakeview Community Schools

“We have been very pleased with their communication, efficiency, and customer service over the course of the last few years. We would highly recommend ACT to any other schools out there looking for a reliable partner for your technology needs.”

Brandon Detlefsen, Technology Director

Central City Public Schools

“Their service is always reliable and timely, and the staff are very knowledgeable and friendly. Our needs are their #1 priority! Boone Central is beyond grateful to have top-of-the line technology services and customer support.”

Nicole Hardwick, Superintendent

Boone Central Public Schools

“They’ve been with us every step of the way as we implemented phone systems, security cameras, and keypad doors. Their customer service is second to none, and their business knowledge is outstanding.”

Ronda Weber, Technology Coordinator

Burwell Public School

Applied Connective did an amazing job with our school security cameras. They were very professional and easy to work with. [They’re] patient with our questions and quickly respond when we need some direction. The cameras work great and are very easy to access. Thank you for a job well done!”

Amy Sokol, Principal

St. Anthony's School

Lance Bain

Voice Technician

Brigitte Burbach

HR Manager

Clay Anderson

IT Support Specialist

Brandon Petersen

Relationship Manager & IT Engineer

Relationship Manager/IT Engineer – I work side by side with our clients to ensure they are receiving the best value from our products and services, offer insights to improve their workflows, and resolve any issues that may arise as fast as possible.

Logan Niewohner

IT Systems Specialist

Justin Borgmann

Level 1 IT Technician

As a level 1 IT Technician, I assist customers in their daily IT needs, and respond to any issues that may arise.

Bryce Molt

Level 1 IT Technician

As a Level 1 IT Technician, I provide general help desk support for clients.

Weston Ray


Casey Schalk

AVS Technician

My role as a general technician at Applied Connective is primarily to work with the AVS crew to install and configure surveillance, internet, security, and voice technologies.

Grady Higgins

IT Support Specialist

Eric Beckman

AVS Project Foreman

Kris Wright

General Technician

My role as General Technician includes installation and troubleshooting of door access and camera security systems.

Mikki Mangus

General Accountant

Some of my duties as General Accountant include payroll, accounts receivable, accounts payable and reconciliation. I am happy that I am part of the Applied Connective Team.

Heidi Kahlo

IT Technician

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Eric Petsche

General Technician

My role as a general technician at Applied Connective is primarily to work with the AVS crew to install and configure surveillance, security, Internet, and voice technologies.

Kelsi Funk

IT Systems Specialist

Chase Thieman

AVS Technician

My role as an AVS technician at Applied Connective is to work with the AVS team to install and configure surveillance, security, internet, and voice technologies.

Cody Banzhaf

IT Manager

Eric Henn

Voice Technician

My job is to do whatever Ed tells me to. Just kidding…sort of. I am part of the voice group.

Alex Herstedt

Telecom / IT Technician

As a Telecom/IT Technician, I work with traditional and hosted phone systems.

Scott Whaley

Level 2 IT Technician

I’m part of the IT team at Applied Connective, so my days are spent setting up new PCs for customers; troubleshooting broken PCs, printers, etc., and installing new hardware.  

Jessi Larson

Creative & Marketing

I’m in charge of creative content development and marketing—advertising, design, copywriting, website management, PR, and social media as well as coordinating our philanthropy efforts—a wide variety, and I love it.

Matt Childress

Relationship Manager

Sara Rasmussen

IT Service Manager

Nathan Niewohner

IT Project Manager

Justin Niewohner

AVS Project Manager

I fit customers with the right surveillance, security, internet, phone, and audio-visual systems for their specific needs.

Ryan Robinson

AVS Service Technician

I provide and coordinate technical services and support for infrastructure, access control, surveillance, and audio/video solutions.

Jarod Dendinger

VP of Business Development

My role here at Applied Connective centers on business development, so that involves assisting our team in focusing on value-added processes as well as leveraging technology to provide solutions for our business partners that support them in continued success and growth.

Will Zoucha

VP of Operations

Ed Knott


As President at Applied Connective, I am responsible for organizational direction and general oversight of all product/service areas.