From time to time, we experience technical difficulties in this business.
One of those times occurred last weekend, on a Saturday, when I was trying to recover some pages for this week’s extra large edition.
I work most Saturdays when we know Monday and Tuesday will be hectic, and this week with ballots and all, looked like it would be an extra busy weekend.
So there I was, working along, when all of a sudden I lost access to our files on the server. These “files” I write about are the actual newspaper pages — some of which were at least partly completed.
The files also contain our photos, ads that have been finished for the week, graphics and all sorts of items we use regularly to fill those pages.
I believe one popular expression for this is “dead in the water,” and that is a pretty good description.
I’m not known for my technical know-how. In fact, I may be better known for my inability to solve these technical difficulties. Although I try some things aimed at fixing the problems I rarely find success, so I keep handy the phone number of our local tech gurus at Applied Connective Technologies.
Fortunately, they have a button to push for “emergencies,” and we definitely had one. A short time later, I had a call on my cell phone, and he “remoted in” to my computer.
He investigated the issue, and one of the techs was back in our office on Monday to find a resolution and get us back in production that day. Needless to say, I’m thankful we have that technical help available right here at home!
The fact that we were up and running Monday didn’t mean we were out of the woods yet…
Read the full section in the Oct. 5th edition of the Albion News.